Terms and Conditions for Angel Pest Control Services
Understand the guidelines and responsibilities when engaging with our pest control services to ensure a safe and effective experience.
Service Agreements and Responsibilities
Your Commitment to Safety
Review our terms to know your rights and duties when using our services.
Terms and Conditions for Service Use
Service Agreement
By scheduling a service with Angel Pest Control Company, you agree to our terms, including the scope of work, service fees, and scheduling policies.
Liability Limitations
Angel Pest Control Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Customer Responsibilities
Customers must ensure access to the property and provide accurate information about pest issues to facilitate effective service delivery.
Payment Terms
Payments are due upon completion of services unless otherwise agreed. Late payments may incur additional charges.
Cancellation Policy
Appointments can be canceled or rescheduled with at least 24 hours’ notice to avoid a cancellation fee.
Common Questions About Our Services
Find answers to the most frequently asked questions about our pest control services.
What types of pests do you handle?
We specialize in controlling mice, rats, bed bugs, cockroaches, flies, and more.
How do I schedule a service?
You can schedule a service by contacting us through our website or calling our customer service line.
Are your pest control methods safe for pets?
Yes, we use pet-friendly and environmentally safe methods to ensure the safety of your household.
Customer Responsibilities
As a valued customer of Angel Pest Control Company, you are expected to provide accurate information about the pest issues you are experiencing. Ensure that the areas requiring treatment are accessible and free from obstructions. It is your responsibility to follow any pre-treatment instructions provided by our technicians to ensure effective service delivery.
Preparation for Service
Customers must prepare the treatment area by cleaning and removing items that may obstruct the pest control process. This includes covering or storing food items and ensuring pets and children are kept away from the treatment zones during and after the service.
Post-Treatment Care
After our pest control service, customers should adhere to the post-treatment guidelines provided by our technicians. This may include avoiding treated areas for a specified time and monitoring pest activity to report any issues promptly.
Communication and Feedback
We encourage customers to maintain open communication with our team. Providing feedback and reporting any persistent pest issues helps us improve our services and ensure customer satisfaction.
Service Agreements
Before receiving services from Angel Pest Control Company, customers must acknowledge and accept our service agreements. These agreements outline the scope of services, pricing, and any specific conditions related to the pest control treatments provided.
Terms of Service
Our terms of service detail the responsibilities of both the company and the customer. It includes information on service limitations, guarantees, and the procedures for addressing any disputes or concerns.
Cancellation Policy
Customers must notify us at least 24 hours in advance if they wish to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee as outlined in our service agreement.
Payment Terms
Payment for services is due upon completion of the pest control treatment. We accept various payment methods, and details are provided in the service agreement. Late payments may incur additional charges.
Liability Limitations
While we strive to provide effective pest control solutions, Angel Pest Control Company is not liable for any damages or losses beyond our control. Our liability limitations are detailed in the service agreement.
Service Guarantee
We offer a satisfaction guarantee on our services. If pests persist after treatment, customers should contact us within the guarantee period for a follow-up service at no additional cost.
Confidentiality
All customer information is kept confidential and used solely for the purpose of providing pest control services. Our privacy policy, included in the service agreement, outlines how we handle customer data.
Frequently Asked Questions
What should I do before the pest control service?
Before our technicians arrive, ensure that the treatment area is clean and accessible. Remove any items that may obstruct the process, and follow any specific instructions provided by our team.
How long should I stay out of the treated area?
It is recommended to stay out of the treated area for at least 2-4 hours after the service. This allows the treatment to settle and ensures your safety. Our technicians will provide specific guidance based on the treatment used.
What if I see pests after the treatment?
It is normal to see some pest activity after treatment as the pests are affected by the treatment. If the problem persists beyond the expected time frame, please contact us for a follow-up service.
Are the pest control treatments safe for pets?
Our treatments are designed to be safe for pets when used as directed. However, we recommend keeping pets away from treated areas until the products have dried and the area is deemed safe by our technicians.
Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule your appointment by notifying us at least 24 hours in advance. This helps us manage our schedule and provide timely service to all customers.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and cash. Payment is due upon completion of the service, and our technicians will provide you with a receipt.
Is there a guarantee on your services?
Yes, we offer a satisfaction guarantee. If pests persist after treatment, contact us within the guarantee period for a follow-up service at no additional cost.
How do you handle customer information?
We take customer privacy seriously. All information is kept confidential and used solely for providing pest control services. Our privacy policy outlines how we manage and protect your data.
What should I do if I have a complaint?
If you have any concerns or complaints, please contact our customer service team. We are committed to resolving issues promptly and ensuring your satisfaction with our services.
Get in Touch with Us
Phone
(020) 1234-5678
Address
456 Angel Lane, Suite 200, London, UK N1 9AA